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Course Curriculum

Location: <br />
Date: September 1, 2018
Time: 9:55 AM

Here is a daily breakdown of the Tour Director Program.
<br /> <strong>Below is the day by day curriculum for our Tour Director Program:</strong><br /> <br /> <table border="1" cellpadding="0" cellspacing="0" width="610"> <tbody> <tr> <td style="width: 16px; height: 42px;"> <strong>Day One:</strong></td> <td style="width: 194px; height: 42px;"> <strong>Orientation and introduction to the program</strong><br /> &nbsp;<br /> <strong>Tour Director Leadership</strong><br /> <strong>Sources of income for the Tour Director</strong><br /> <strong>Principles of professional conduct and ethics</strong><br /> <strong>Tour Traveler Index</strong><br /> <strong>Glossary and review of industry terms</strong><br /> <strong>How a tour is developed by the Tour Operator and Marketed</strong><br /> <strong>Growing trends in the Travel and Tourism industry</strong><br /> <strong>Team building exercise for course participants</strong><br /> <strong>Profile of a Tour Director</strong><br /> <strong>Pre-departure preparation by the Tour Director</strong><br /> <strong>Commentary planning</strong><br /> <strong>Your role as Tour Operator representative</strong><br /> <strong>Tour debriefing</strong></td> </tr> </tbody> </table> <table border="1" cellpadding="0" cellspacing="0" width="610"> <tbody> <tr> <td style="width: 16px; height: 42px;"> <strong>Day Two:</strong></td> <td style="width: 194px; height: 42px;"> <strong>Public speaking presentations by students&nbsp; (recorded)</strong><br /> <strong>Airline and airport procedures</strong><br /> <strong>Missing passports</strong><br /> <strong>International airport departures</strong><br /> <strong>Airline group check-in</strong><br /> <strong>Airline check-in enroute</strong><br /> <strong>Airline reconfirmations</strong><br /> <strong>Airline cancellations, re-routes and forced overnight</strong><br /> <strong>Baggage handling and tracking on motor coach</strong><br /> <strong>Lost or missing baggage</strong><br /> <strong>Client Welcome guidelines and content</strong><br /> <strong>Hotel procedures of arrival of motor coach and passengers</strong><br /> <strong>Lobby duty by the Tour Director</strong><br /> <strong>Concerns you might experience at hotels</strong><br /> &nbsp;</td> </tr> <tr> <td style="width: 16px; height: 42px;"> <strong>Day Three:</strong></td> <td style="width: 194px; height: 42px;"> <strong>Public speaking and motor coach narration</strong><br /> <strong>Cultural practices</strong><br /> <strong>Leisure days on tour</strong><br /> <strong>Group departure from hotels</strong><br /> <strong>Courtesy hotel rooms</strong><br /> <strong>Included city tours</strong><br /> <strong>Working with the local city guide</strong><br /> <strong>Motor coach travel</strong><br /> <strong>Motor coach microphone training</strong><br /> <strong>Motor coach commentary&nbsp;</strong><br /> &nbsp;</td> </tr> <tr> <td style="width: 16px; height: 42px;"> <strong>Day Four:</strong></td> <td style="width: 194px; height: 42px;"> <strong>Course participants work together in small groups on</strong><br /> <strong>assigned projects, i.e., researching narration for</strong><br /> <strong>actual motor coach travel later on in the course, preparation and&nbsp;</strong><br /> <strong>development of their &ldquo;client welcome&rdquo;, etc.</strong></td> </tr> <tr> <td style="width: 16px; height: 45px;"> <strong>Day Five:</strong></td> <td style="width: 194px; height: 45px;"> <strong>Review of research test assignments (provided prior to the start of&nbsp;the program)</strong><br /> <strong>Review of course content covered to this point</strong><br /> <strong>Technology and the Tour Director<br /> Being &quot;Green&quot; on tour<br /> How you and your passengers can protect the environment while on tour</strong><br /> <strong>Teamwork with the motor coach driver</strong><br /> <strong>Discussion with an experienced motor coach driver</strong><br /> <strong>Motor coach breakdowns</strong><br /> <strong>Balance of day on individual and group role playing</strong><br /> <strong>Optional Excursions organization, selling and control</strong><br /> <strong>Working with the suppliers of the optional excursions</strong><br /> &nbsp;</td> </tr> <tr> <td style="width: 16px; height: 42px;"> <strong>Day Six:</strong></td> <td style="width: 194px; height: 42px;"> <strong>This day is spent with each student receiving a mock interview for the position of Tour Director.&nbsp; When available, the interview is conducted by a representative of a Tour Operator.</strong><br /> &nbsp;</td> </tr> <tr> <td style="width: 16px; height: 42px;"> <strong>Day Seven:</strong></td> <td style="width: 194px; height: 42px;"> <strong>Students are on a motor coach</strong><br /> <strong>Practicing narration with&nbsp;</strong><br /> <strong>Microphone usage, seat rotation,</strong><br /> <strong>Safety, etc.</strong><br /> &nbsp;<br /> <br /> <strong>Group psychology</strong><br /> <strong>Effective handling skills of individuals on your tour</strong><br /> <strong>Effective handling skills of group dynamics</strong><br /> <strong>Group harmony on tour</strong><br /> <strong>Passengers with concerns</strong><br /> <strong>Passenger emergencies, i.e. illness, death, missing, leaving tour, etc.</strong><br /> &nbsp;</td> </tr> <tr> <td style="width: 16px; height: 40px;"> <strong>Day Eight:</strong></td> <td style="width: 194px; height: 40px;"> <strong>Each student presents their &ldquo;Client Welcome&rdquo; (recorded)</strong><br /> &nbsp;<br /> <strong>Written test</strong><br /> &nbsp;</td> </tr> <tr> <td style="width: 16px; height: 45px;"> <strong>Day Nine:</strong></td> <td style="width: 194px; height: 45px;"> <strong>Motor coach tour with each student presenting narration</strong><br /> <strong>Review of student presentations</strong><br /> <strong>Review of written test</strong><br /> <strong>The final afternoon is devoted to &ldquo;getting hired&rdquo;.&nbsp; Cover letters,&nbsp;</strong><br /> <strong>resumes, telephone interview procedures, discussion of Tour&nbsp;</strong><br /> <strong>Operator hiring tips, hiring book with hundreds of personalized</strong><br /> <strong>hiring managers and their contact information, etc.</strong><br /> &nbsp;</td> </tr> <tr> <td style="width: 16px; height: 42px;"> &nbsp;</td> <td style="width: 194px; height: 42px;"> <strong>Following the completion of the program all graduates have free lifetime job placement assistance.&nbsp; This includes cover letter and resume reviews, newsletters on Tour Operators looking to hire International Guide Academy graduates, industry updates, option to audit future classes, etc.&nbsp;</strong><br /> &nbsp;</td> </tr> </tbody> </table> <br />