IGA develops customized programs for tour operators, suppliers, event planners and other members of the tourism industry. Customized training identifies and meets the specific needs of your organization. We design your curriculum to provide the experiential learning that will prepare your employees to meet the day-to-day challenges of their job.
Components may include how to organize a tour, how to plan itineraries, pre and post-trip preparation, domestic and international trip planning, communication skills, the psychology of group travel, dealing with difficult situations, problem solving, crisis management and more. We develop courses that span from a one-day seminar to a two-week intensive program.