Valid from September 1, 2026
US Booking Conditions — On The Road Again
The Tour Operator for your trip is OTRA Worldwide Ltd. Denver, CO USA, organization number: ABC-874.655. In the following text, OTRA Worldwide Ltd. and On The Road Again, Inc. are together referred to as “OTRA Worldwide Tours,” “OTRA Tours” or “OTRA.” These Booking Conditions are subject to change at any time with or without notice. Your agreement to these Booking Conditions constitutes your agreement to any updates which can be found at www.otraworldwide.com/terms.
Terms of reservations
Pricing
Prices are per person based on double occupancy. Advertised air-inclusive tour prices are based on lowest-priced travel season and Getaway. For the most up-to-date pricing, please see our website at www.otraworldwide.com. Airline fuel surcharges, as applicable at the time of pricing, are included in the tour prices. All prices are based on exchange rates, airfares, fuel prices/surcharges, and land costs at the time of catalog pricing on September 1, 2026 and are therefore subject to increase prior to the time of full payment.
Please note: Government taxes and fees with respect to air travel, including the September 11th Security Fee, and port taxes are part of the tour price. All prices are in U.S. dollars. OTRA cannot be held responsible for fluctuations in exchange rates when calculating refunds due to trip cancellations.
Departure fees & surcharges
Departure fees and surcharges are imposed by airlines, governmental agencies, and occasionally hotels and/or other providers of services to cover such things as federal or foreign government-imposed landing fees, security fees, and energy/fuel increases. These fees and charges are assessed by OTRA on a weighted average basis of all departures for a particular itinerary and are included in the tour price. OTRA reserves the right to pass on new departure fees and surcharges prior to the time of full payment.
Triple room discounts
Triple room accommodations are available at a reduced cost on a limited basis. Triple rooms are usually a standard twin room with an additional cot or folding bed for the third person. Triple rooms may not be comfortable for three adults and are not available in certain cities or on Land & Cruise Tours.
Revision fees
Failure to provide accurate and required information at the time of reservation could result in additional fees. Changes made after the Tour Finalization Date (see ”Reserving your tour” section) will be considered late changes and are made at the sole discretion of OTRA. Any changes (including, but not limited to, confirmed passport information such as names, numbers or expiry dates; travel dates; Getaways and airlines) may be subject to a service charge of $75 plus any costs OTRA incurs from its suppliers. If you are traveling with a Group Coordinator, all changes must be made by 120 days prior to departure.
Once the tour has departed, changes affecting return date or Getaway will not be permitted.
Special arrangements
Deviations from published tour itineraries (such as, but not limited to, travel dates and Getaways) may include additional costs from our suppliers. Travelers not traveling on standard arrival or departure dates must arrange their own transportation to or from the airport and hotel. OTRA can arrange pre- or post-tour accommodations, when available, through a Tour Consultant or Customer Relations Representative in any OTRA sales office. While fulfillment cannot be guaranteed, OTRA will make every Effort to accommodate special travel requests.
Please note: Due to the nature of OTRA’s hotel contracts, pre- or post-stay arrangements may be in a different hotel from that of the main tour. OTRA must be notified of all special arrangement requests prior to the Tour Finalization Date for consideration.
Optional excursions
Optional excursions may be purchased up to three days prior to departure or while on tour. Pre-purchased optional excursions become non-refundable at three days prior to departure . Select optional excursions require advance booking and cannot be purchased or canceled after the advanced reservation deadline. All cancellations after the reservation deadline are subject to 100% cancellation fee . OTRA accepts payment by Visa or MasterCard only for optional excursions purchased on tour. Additional fees may apply for optional excursions purchased on tour. Excursions require a minimum number of participants to operate.
Details, day offered, and prices are subject to change. Due to seasonal hours of operation and availability, some excursions may not operate. If this occurs, you will be refunded any payments made for that excursion post-tour.
Our hotels
Hotels listed on our website are used on many departures, and are representative of the quality OTRA uses. Other hotels will be comparable to those shown. Hotel rooms in Europe are typically smaller and less standardized than those in the U.S. and do not always offer air conditioning. Typically, a twin room will have two single beds placed side by side. Also, single rooms tend to be smaller than twin rooms and may not have as desirable a location within the hotel. In Europe, it is standard policy that hotel rooms are not available for check-in before mid-afternoon.
Baggage
Each airline has its own baggage allowance policy and some airlines may impose additional charges for checked baggage. If you exceed baggage allowances or choose to check a bag on an airline that doesn’t include baggage in their fares, you are responsible for any additional fees. Please contact your airline or refer to its website for detailed information regarding your airline’s checked baggage policies. See www.otraworldwide.com/baggage for more details.
Flight delays & cancellations
OTRA cannot be held responsible for any flight delays or cancellations caused by reasons beyond OTRA’s control including, but not limited to, weather, mechanical issues, or personnel strike. In the event of a flight delay, you must work directly with the airline to be rebooked. Once your new flight is confirmed, you must then notify OTRA with your new arrival time. If you are arriving later than your original scheduled flight, you may not be met by a OTRA representative at the airport. In this case, you will need to arrange your own transportation from the airport to your hotel.
If you booked your flights or bought a transfer service through OTRA, you are entitled to a $35 reimbursement for the transfer missed due to flight delay. Persons missing tour portions or components (including, but not limited to, meals, excursions, or sightseeing tours) due to flight delays or cancellations will not be refunded by OTRA or be eligible for a change of return date.
Making your own flight arrangements
You may make your own flight arrangements for most tour itineraries. If you choose to make your own flight arrangements, you are also responsible for arranging your own transportation to and from all airports. Please keep in mind that all internal flights between cities as designated in the tour itinerary will be arranged by OTRA. If it is necessary for OTRA to change or cancel your travel program in any way, you will be responsible for altering your flight plans accordingly and for any costs that result from such changes or cancellations.
As a result, OTRA strongly recommends that travelers purchasing their own airfare wait until after the Tour Finalization Date to buy non-refundable tickets.
Final travel documents
Final travel documents, including travel itineraries, hotel accommodations, and a copy of the flight itinerary, are mailed approximately 14 days prior to departure. A supplemental fee of $25 will apply to all deliveries to Puerto Rico and outside of the U.S. (with the exception of Canada). If your mailing address changes or if you want your final documents sent to a different address, you must notify OTRA prior to your Tour Finalization Date. Otherwise, you will be responsible for any additional mailing costs.
Refunds & cancellations
If you cancel your reservation, the cancellation fee schedule below will apply. If you are booked in a double/twin room and your roommate cancels his or her tour more than 45 days prior to departure, you will be responsible for paying the single supplement fee. If you purchased Travel Protection and are canceling for a reason covered under the policy guidelines, cancellation fees will be reimbursed to you directly from the insurance company.
In the event that you have to cancel your tour on the day of departure, you must notify OTRA prior to checking in to your first flight if you purchased airfare through OTRA, or the departure of your first flight if traveling land-only. Any penalties for supplemental services/guarantees (including, but not limited to, flights, hotels, or late additions) resulting from cancellations made at your request will be your responsibility, and all service fees are non-refundable. Substitution of travelers is not permitted.
If you choose not to travel, but fail to cancel your tour prior to the departure date or if you return home before the scheduled completion of your tour, you will not be eligible for any refund or reimbursement from OTRA for any unused portion of your trip or costs incurred by leaving your trip early.
Health & capabilities
The pacing and physical requirements of OTRA tours vary by itinerary. We recommend that you select a tour that is suitable to your physical capabilities. Certain tours require considerable walking and may pose difficulties for travelers with disabilities or impaired mobility. For example, many historic sites are only accessible on foot and involve stairs or inclines. Roads may be narrow and winding, often making it impossible for buses to drive up to your hotel.
In addition, as the Americans with Disabilities Act does not apply abroad, service providers on international tours may not have the infrastructure to make special provisions or accommodate special equipment that may be required. For example, OTRA frequently uses small, family-owned hotels that may not have first-floor rooms or elevators available. In these cases, OTRA might be required to arrange accommodations for disabled PAX in a separate hotel at an additional cost.
For these reasons, you are required to disclose to your Tour Consultant any physical disabilities or limitations prior to reserving your tour so OTRA can help you determine the appropriateness of the selected itinerary. OTRA representatives are available to discuss any specific accommodations that disabled PAX might request and whether such requests can be reasonably arranged. OTRA reserves the right to decline any tour participant whose condition, in our opinion, or in the opinion of a third party providing services on the tour, may affect the health, safety, or tour experience of other travelers.
Items prohibited from tour
For the safety and well-being of all travelers, no firearms or other weapons are permitted on tour except as required by law.
Group travel requirements
OTRA reserves the right to reschedule or cancel any tour that has an insufficient number of travelers up to the Tour Finalization Date. If an insufficient number of travelers registers for your tour (not applicable to Private or Customized Tours), you may choose another tour and/ or departure date with a sufficient number of travelers, or cancel your tour without penalty. You will be responsible for all costs associated with independent travel arrangements.
OTRA reserves the right to cancel a tour extension due to low enrollment. If a traveler chooses to cancel an entire tour due to a tour extension canceled by OTRA, standard cancellation fees will apply.
Itinerary variations & holidays
If improvements can be made to tour itineraries or unforeseen circumstances necessitate changes, OTRA reserves the right to amend, adjust, or alter itineraries. OTRA cannot control program changes on Land & Cruise Tours and/or railway components of tours, as cruise lines and railway companies reserve the right to make changes. OTRA will make every effort to notify you as early as possible of such changes.
Due to local or national holidays, seasonal hours of operation or availability, special events, and/or peak harvest seasons, access to certain facilities and attractions including, but not limited to, vineyards, museums, historical sites, or stores may be limited. On such occasions, and whenever possible, itinerary adjustments will be made by OTRA to minimize traveler inconvenience.
Passports, visas & other travel documents
You are responsible for obtaining any travel documents and verifying entry requirements necessary for each country of travel on your selected tour itinerary, including any required vaccinations, as OTRA is not responsible for providing this information or documentation. U.S. citizens are required to have a passport for all trips outside of the U.S., which must be valid for at least six months beyond the completion date of the tour. Entry laws differ with respect to travelers’ citizenship.
You are responsible for any expenses incurred as a result of delays or itinerary changes related to your lack of appropriate travel documents and are therefore ineligible for any refund from OTRA. OTRA recommends that you apply for any necessary visas with a visa service. If you decide to apply for your visa directly with the applicable consulate(s) and require additional assistance and/or documentation from OTRA, you may be subject to a special arrangements fee of $95. For more information on countries requiring visas for U.S. citizens, please refer to the U.S. Department of State website: travel.state.gov.
Other terms & provisions
The terms and provisions of these Booking Conditions supersede any other warranties, representations, terms, or conditions, unless they are expressly stated within a Booking Conditions Addendum or in a letter signed by a OTRA officer. OTRA makes every Effort to ensure the accuracy of its publications, but it cannot be held responsible for typographical or printing errors, including, but not limited to, prices. OTRA tours are not for resale, and travelers must enroll directly with OTRA.
Personal Data
OTRA will process your personal data in compliance with applicable data protection legislation for the purposes of completing your enrollment, customer service, the purchase of an offered travel protection plan, and providing you with the products and services related to your tour. This may entail sharing your personal data with corporate affiliates, claims handlers, insurance providers, and other business partners both within and outside the U.S., including to and within the EEA/Switzerland. We have put appropriate safeguards in place for such transfers of your personal data, including the standard data protection clauses adopted by the European Commission.
OTRA may also use your personal data, combined with data from third parties, to market products and services based on your interests, including by email and SMS/text. You may contact OTRA at any time to unsubscribe from any direct marketing purposes. OTRA will only keep your personal data for as long as it is necessary for the purposes for which it has been collected or in accordance with time limits stipulated by law and good market practice, unless further retention is necessary for compliance with a legal obligation or for the establishment, exercise or defense of legal claims.
We will keep your personal data for marketing purposes until you withdraw your consent. If you have questions about the processing or use of your personal data, would like to have a copy of the information OTRA holds about you, or have inaccurate personal data corrected or erased, please contact customer service at 1-800-597-0350.
US Release & Agreement
I (or parent or legal guardian if enrollee is under 18 or a minor under any other applicable law) am an enrollee on a OTRA Tour and understand and agree to the following:
I acknowledge and understand that my tour is operated by OTRA Worldwide, Ltd., USA, and that On The Road Again, Inc. acts only as a marketing service provider for that company. On The Road Again, Inc. does not provide any goods or services for your trip. If I am participating in a domestic tour in the U.S., I understand that a portion of my tour may be operated by OTRA Worldwide, Inc., a U.S. affiliate.
OTRA Worldwide Ltd., On The Road Again, Inc., and (if applicable) OTRA Worldwide, Inc., and their affiliated companies, partners, and any companies acting on their behalf, along with their officers, directors, employees, agents, and authorized representatives (collectively referred herein as “OTRA”) do not own or operate any entity which is to or does provide goods or services for my tour, including for example hotels; arrangements for, ownership of, or control over houses, apartments, or other lodging facilities; tour directors; airline, vessel, bus, or other transportation companies; local ground operators; visa processing services; providers or organizers of optional excursions; or food service or entertainment providers.
I acknowledge that all such persons and entities, specifically the Tour Director assigned to my tour, are independent contractors and not employees of or employed by OTRA. As a result, OTRA is not liable for any negligent or willful act or failure to act of any such person or entity, or of any other third party.
Without limitation, OTRA is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to: acts of God; force majeure; acts of government; acts of war or civil unrest, insurrection or revolt; strikes or other labor activities; criminal, terrorist or threatened terrorist activities of any kind; overbooking or downgrading of accommodations; structural or other defective conditions in houses, apartments, or other lodgings (or in any heating, plumbing, electrical or structural problem therein); mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely or safely; dangers associated with or bites from animals, insects or pests; sanitation problems; food poisoning; epidemics, or the threat thereof; disease; lack of access to or quality of medical care; difficulty in evaluation in case of a medical or other emergency; or any negligent or willful act or failure to act of any third party, or for any other cause beyond the direct control of OTRA.
I agree to release OTRA, my Group Coordinator (if applicable), and my Tour Director (the “Released Parties”) from, and agree not to sue the Released Parties for, any and all claims, of any nature related in any manner to my participation in a OTRA-sponsored tour, including, but not limited to, claims for negligence, breach of contract, breach of express or implied warranties, negligent or wrongful death or any statutorily based claim.
I hereby unconditionally and unequivocally waive any and all claims and demands for all damages, losses, costs and expenses of any nature whatsoever (including attorneys’ fees) on account of or arising out of any and all personal injury, death, bodily injury, mental anguish, emotional distress, property or other damage that I may suffer from any cause whatsoever related in any way to my participation in any OTRA-sponsored tour.
I further agree to release and hold harmless the Released Parties from any and all decisions to cancel, modify or delay the tour as a result of acts of God, war (whether declared or undeclared), terrorist activities or threats of terrorists activities, instability in a destination country, incidents of violence, public health issues or quarantine or threats of public health issues, substantial currency fluctuations, strikes, government restrictions, fire or severe weather conditions, or any other reason that makes it impossible or commercially unreasonable in the sole opinion of OTRA to conduct the tour.
I understand that travel in other nations is not similar to travel in the United States. Tours outside of the United States can involve inconvenience and risk, including, but not limited to, forces of nature, geographic and climatic conditions, different hygienic standards, infrastructure problems (including road maintenance, transportation delays and accommodation condition), civil unrest, vandalism, crime, political instability and terrorism. Medical services or facilities may not be equal to standards in my home country.
I further understand that different parts of the world present unique health, disease, and safety concerns, and I agree to review any specific risks related to my destination by visiting the Centers for Disease Control and Prevention’s Traveler’s Health website at www.cdc.gov/travel and the State Department’s International Travel website at www.state.gov/travel.
I assume all risk of bodily injury, death, emotional trauma, property damage, inconvenience and/or loss resulting from negligence or any other acts of any and all persons or entities, however caused, including, but not limited to, those risks mentioned above. It is my intention fully to assume all of the risks of travel and participation in the program and to OTRA from any and all liabilities to the maximum extent permitted by law. I agree that this Release applies to and binds myself and any minor child who I am enrolling as a parent/legal guardian, along with all personal representatives, executors, heirs, and family.
OTRA shall have no responsibility for me whatsoever when I am absent from OTRA supervised activities or for non-supervised activities. My tour begins with the takeoff from the OTRA departure airport and ends upon completion of the flight back to the origination (or other arrival) airport. If I have purchased my own flights, I understand that my tour begins with my arrival at the first accommodation arranged by OTRA on my itinerary and ends with my departure from the final accommodation arranged by OTRA on my itinerary and does not include flights between cities.
The air carrier’s liability for loss of or damage to baggage or property, or for death or injury to person, is subject to and limited by the airlines’ contract of carriage, its tariff, the Montreal Convention or Warsaw Convention and their amendments or both.
I understand and agree that OTRA reserves the right to refuse or cancel my reservation at their sole discretion. In such event, standard cancellation guidelines as outlined in the Booking Conditions apply. I agree to abide by OTRA’s regulations and the directions of my Tour Director and OTRA’s personnel during my tour. I understand and agree that OTRA may dismiss me from the tour at any time and at my sole expense for the failure to follow such rules or directions or for any other reason that OTRA deems in its sole discretion requires my dismissal from the tour.
I understand that in the event I am dismissed from the tour for any reason, I waive the right to a refund of any part of my program price, and that OTRA may then send me home at my own expense. OTRA is not responsible for arranging my transport home. I agree to abide by all local laws when abroad. I understand that if I abuse or disobey such laws, even unintentionally, I waive my right to a refund of any part of the program price, and OTRA may send me home at my own expense. I also understand that should local authorities be involved; I will be subject to the laws of the country I am visiting.
I understand and agree that if I become ill or incapacitated, OTRA and its employees may take any action they deem necessary for my safety and well-being, including securing medical treatment and transporting me home at my own expense. OTRA retains the right and has my authorization, in its sole discretion, to contact my emergency contact(s) with regard to health issues or any matter whatsoever that relates to my tour. In the event of a medical emergency, OTRA will attempt to cause appropriate treatment to be administered, and I authorize OTRA to do so. OTRA, however, makes no warranty that it will be able to cause effective (or any) emergency treatment to be administered and OTRA will not be responsible for monitoring any health care that I may necessitate.
I understand and agree that OTRA has the right to make changes in tour itineraries and departure dates, and to modify transportation arrangements, including the use of substitute airlines. In the event of such changes, refunds will be given only in accordance with the provisions of the Booking Conditions supplied herewith. I understand that prices are subject to unforeseen surcharges or price increases due to currency, fuel, etc., which, if imposed by airlines or other suppliers, will be separately billed prior to final payment date.
I understand that it is my responsibility to secure the necessary travel documents (e.g., passport and visa[s]) for all locations on my tour (including locations visited during transit). Failure to do so does not constitute grounds for a refund except according to the refund and cancellation guidelines as outlined in the Booking Conditions. OTRA is not responsible for loss of passports, airline tickets, or other documents, or for loss of or damage to luggage or any other PAX belongings. In the case of a lost paper airline ticket or missing a flight booked by OTRA, I acknowledge that I am solely responsible for meeting the airline’s requirements (both logistical and financial) for ticket replacement.
I understand that I will be required to pay for any phone calls or incidental personal expenses that I incur at hotels, as well as for any damage I cause to hotel rooms, buses or other property. I represent that I understand the pacing, content, accommodations, and other aspects of the tour upon which I have enrolled, and that I have discussed with OTRA any limitations that may make it difficult or impossible for me to participate in this tour as designed.
I understand and agree that this Release & Agreement and OTRA’s Booking Conditions constitute the entire agreement between OTRA and me with reference to the subject matter herein, and I do not rely upon any promises, inducements or agreements not herein, including but not limited to any oral statements made to me by any agents or employees of OTRA. This agreement may be amended or modified only in writing, signed by both parties. The waiver by OTRA of any provision of this agreement shall in no way affect the remaining provisions of this agreement, and this agreement shall be interpreted as if such clause or provision were not contained herein.
I understand and agree that this agreement shall be governed in all respects, and performance hereunder shall be judged, by the laws of the Commonwealth of Massachusetts. In the event of any claim, dispute or proceeding arising out of my relationship with OTRA, or any claim which in contract, tort, or otherwise at law or in equity arises between me and the Released Parties, whether or not related to this agreement, all parties submit and consent to the exclusive jurisdiction and venue of the courts of the Commonwealth of Massachusetts and of the United States District Court for the District of Massachusetts.
I understand and consent that OTRA may use any photographic, film, digital or video likeness taken of me, any of my comments while on a OTRA tour, any of my photographic, film, digital or video content shared by me with OTRA through any form for future publicity or marketing without compensation to me and to also use my contact information for future OTRA promotions. I have read and agreed to OTRA’s Privacy Policy outlined at www.otraworldwide.com/privacy, and I consent to OTRA’s processing of my personal data.
I understand that my enrollment on tour with OTRA is not complete until I have signed and agreed to the Terms & Conditions and this Release & Agreement. By agreeing to this Release & Agreement and Booking Conditions on behalf of other travelers for whom I am completing the enrollment process, I represent that I am authorized to act on behalf of such individual(s) and I acknowledge and affirm that OTRA’s reliance on my authority is reasonable. I agree to indemnify and defend OTRA for any claims arising out of any violation of this representation.